FooPlugins Refund Policy

Our 30-day money-back guarantee

If your FooPlugins purchase is not right for you, contact us within 30 days of your initial purchase or annual subscription renewal for a full refund. No questions asked.

How to request a refund

Contact us with your order number, license key or purchase email address so we can locate your payment.

You do not need to provide a reason. Feedback is welcome, and we are happy to help resolve problems, but neither feedback nor troubleshooting is required.

Initial-purchase refunds

If you receive a refund within 30 days of your initial purchase, your license is cancelled. You lose access to premium features, updates and premium support. The cancelled license key cannot be activated again.

Annual renewal refunds

If you receive a refund of an annual subscription renewal, you can continue using premium features on sites where your license was already activated. You will no longer receive updates or premium support. Your license key is cancelled and cannot be activated again.

Requests after 30 days

Requests made after 30 days are outside our standard refund policy. Contact us and we will consider your circumstances individually. A refund is not guaranteed.

Stopping future renewals

You can turn off auto-renewal in your account. This stops future subscription payments while your license remains valid for the remainder of its paid term. Turning off auto-renewal does not automatically refund an existing payment.

Prefer to try before buying?

Free trials are available for selected products. See the relevant trial page for its duration, included features and payment requirements.

This policy forms part of our Terms and Conditions. See our Refund FAQs for more information.