FooPlugins-branded products are downloadable software and we do not offer unconditional refunds.
Refunds will be considered if any of the following conditions are met.
- Your refund request comes within 14 days of the purchase date.
- You have found a confirmed software bug and have contacted our support staff and given us ample time to find a resolution.
- Your issue comes from improper plugin installation or not being able to get the plugin to perform its basic operations.
No refunds will be granted after the first 14 days of the purchase.
No refunds will be granted on annual subscription renewal payments (reminder emails are sent before all subscription renewals).
Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
Refund policies for 3rd party vendors may differ from the above. Further terms and policy information for each vendor product can be found on the individual product description pages.